FAQ

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Whether you’re interested in the products that we provide or learning more about our comprehensive services, our compilation of questions and answers have you covered. Do you have concerns not addressed on our FAQ page? Contact our team today and get direct responses from industry experts.

General

Yes, we welcome sample order to test and check before bulk order.

Standard in stock products 5-7 days, bulk order time needs 3-5 weeks, customized order needs 35 days.

Yes, we have MOQ for standard production. 1 pc for sample to test is support.

We usually ship via DHL, UPS, FedEx or Express. It usually takes within a week to arrive. Bulk order is usually shipped by sea.

1st Understand specific product requirements and application scenarios
2nd Propose solutions and provide quotations
3rd Finalize the plan, sample order, deposit
4th Order production, delivery of the balance, arrange delivery.

Yes. Please share to us with your logo after the order confirmed.

All of industrial or commercial inverter/UPS with 2 year warranty.

All of batteries are 2000 cycles lifespan under 80% DOD or 2 years warranty.

We will recommend you a suitable one in accordance with your requirements and actual applications. To invest a reliable system will cost you less in the long run and bring you wonderful experience.

Yes, we provide all accessories with product including nuts/bolts for the optional guiding, so you can even do it installations yourself.

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